Orders

• How Do I Make a Change to My Order?

  If you need to change the address, item, or boot size on your order, please contact us as soon as possible. If your order has already been sent to our warehouse it might not be possible to change it. Contact Us Here to Change Your Order

• How Do I Cancel My Order?

  If you need to cancel your order, please contact us as soon as possible. If your order has already been sent to our warehouse it might not be possible to cancel it. Contact Us Here to Cancel Your Order

• How Long Does Shipping Take?

  AKU Canada orders ship from our warehouse in Ontario. Shipping typically takes from 5 to 10 business days. Orders are shipped via Canada Post. We unfortunately do not have a way to expedite orders.

• When Will My Order Ship?

  We do our best to ship orders in one business day, but sometimes due to short delays, it might take 1-3 business days. If you have not received a shipment confirmation email after 3 business days, please contact us here. 

• How Will My Order Be Shipped?

  Within Canada, we ship via Canada Post.